Homethings-QuestionThings

- Top up your bottle with 500ml lukewarm water

- Drop in the tab

- Wait for the tab to dissolve (leave the trigger off whilst it's fizzing)

- Get your clean on

Allthings: spray surface and wipe with a damp cloth. For stubborn stains - allow 1 minute to work it's magic.

Baththings: spray on the surface you want to clean, and wipe with a damp cloth. For stubborn stains: spray, wait 10-15 seconds, and then wipe.

Shinythings: we recommend applying the product first with a damp cloth before buffing the surface clear with a dry cloth.

Click *here* to check them out.

Store your tabs in a cool, dark place, out of reach of children and people you don’t like.

Once diluted the cleaning sprays can last for up to 12 months.

You can definitely use your own bottles, but Homethings bottles have been designed specifically for a safe customer experience using the correct measurements for our non-toxic tabs (like diluting in 500ml of lukewarm water).

Please ensure that they are sterilised before use them and that you follow the instructions of how to use our tabs exactly.

The bottle is made from 100% recycled plastic and can be recycled with standard plastic bottles if it can't be recycled any more.

The trigger is made of plastic (polypropolene). We decided on fully plastic triggers as they are easier to downcycle. Plastic triggers are often collected by your local authority. If they can't, you can send it back to us and we will get it downcycled for you.

The sachets can be popped in with your paper recycling.

To shop sprays, click *here*.

The full ingredients lists for the cleaning sprays are:

Allthings: Sodium Lauroyl Sarcosinate, Disodium Lauryl Sulfosuccinate, Citric Acid, Sodium Bicarbonate, Gluconolactone, Sodium Benzoate, Potassium Sorbate, Parfum (Fragrance), Citral, Limonene, Colorant

Baththings: Sodium Lauroyl Sarcosinate, Disodium Lauryl Sulfosuccinate, Amphoteric Modified Starch, Citric Acid, Sodium Bicarbonate, Gluconolactone, Sodium Benzoate, Potassium Sorbate, Parfum (Fragrance), Coumarin, Hexyl Cinnamal, Limonene, Linalool, Colorant

Shinythings: Sodium Lauroyl Sarcosinate, Amphoteric Modified Starch, Citric Acid, Sodium Bicarbonate, Gluconolactone, Sodium Benzoate, Potassium Sorbate, Parfum (Fragrance), Citronellol, Geraniol, Limonene, Linalool, Colorant.

For links to the safety data sheets, fire us an email to hello@gethomethings.com

Our signature scents are what makes our sprays smell so damn good. Grapefruit + Mandarin (Allthings), Lavender + Tonka Bean (Baththings) and Peony (Shinythings).

We source super concentrated eco scents that require one tenth of the dosage of ordinary scents massively saving resources in the fragrance production process. The scents are composed of natural and synthetic blends in order to achieve the concentrate and resource efficiency required. All scents are free of Phthalates.

The split of natural vs ingredients are:

Allthings: 14.9% natural, 85.1% synthetic

Baththings: 5.2% natural, 94.8% synthetic

Shinythings: 5.0% natural, 95.0% synthetic

You can learn more about why we don’t only use natural essential oils over on this blog post.

All of our products are vegan + cruelty free

Yep! They’re safe to use around all of the above.

One of the key ingredients in our multipurpose cleaner is Citric Acid which is a great natural antibacterial agent.

That said we don’t use any specific harsh anti-bacterial agents in our cleaning products as we don't actually believe that 'killing 99.9% of all bacteria' is a good thing and neither, necessarily, is a completely sterile home environment. Our products are effective at removing bacteria from your surfaces (using surfactants) but not necessarily biocidal in terms of killing all of the microorganisms present.

Our view is that there is lots of good bacteria out there and a lot of new studies suggest that the bacteria being reduced in the total cleaning process are the ones that are actually beneficial for your health. That's why our formulations are non-toxic and contain no nasty ingredients used as antibacterial agents.

The tabs + packaging are both made right here in the UK.

If your trigger is leaking, it can usually be fixed by following these steps:

🙃 Remove the trigger from the bottle

🙃 Spray into the sink until it runs dry

🙃 Re-attach the trigger to the bottle, making sure its screwed on tightly around the neck

Sometimes gas can build up in the nozzle if the triggers are attached before the tabs have fully dissolved, causing them to leak or dribble.

If your bottle or trigger has broken, pop us over an email at hello@gethomethings.com and we can help sort you out with some replacements.

The beauty of Dishthings is that it’s an “all-in-one” tab, meaning there is rinse aid and salt already included, so you shouldn't need extra salt (unless you’re in a very hard water area).

Just pop them in, select your settings, and let them work their magic.

Tabs not dissolving... not ideal.

Here are our best tips for getting them dissolving again: https://gethomethings.com/blogs/news/why-arent-my-dishwasher-tabs-dissolving

The beauty of Dishthings is that it’s an “all-in-one” tab, meaning there is rinse aid and salt already included, so you shouldn't need extra salt (unless you’re in a very hard water area).

Ready for a science lesson? The full list of ingredients is 👩🏼‍🔬

Sodium carbonate, Sodium citrate, Sodium Carbonate Peroxide, Polyethylene glycol, Granulation excipient, Polycarboxylates, Sodium silicate, Alcohols (C16-18, ethoxylated), Sodium chloride, Glycerin, Subtilisin, Isotridecanol, (ethoxylated), Organic Eucalyptus essential oil, Amylase, Colorant

The ingredients are 96% plant + mineral based. 4% of ingredients are synthetic ingredients that contribute to the overall cleaning performance of the tabs. None of our ingredients are animal derived and no nasties.

Click *here* to check them out.

Our tabs are wrapped in PVOH (a 100% biodegradable material). There's no need to unwrap them before putting them in the machine.

There's loads of research showing PVOH is not a contributor to microplastics e.g. https://www.degruyter.com/document/doi/10.1515/tsd-2020-2326/html.

We're always looking for ways to move away from PVOH in the future once a solution is found 🔎

Our Dishthings are great, but you should always be careful with the fancy stuff. Our tabs aren't suitable for items with gold or silver decoration, crystal, hand painted china or aluminium.

Dishwashers being less environmentally friendly is a myth – using one can be much more energy and water efficient, especially when the machine is only used if full. Money.co.uk and Which.co.uk contains some great info on it.

Our Dishthings are made in a nearby country in the EU.

The packaging made right here in the UK.

All of our products are vegan + cruelty free 🐰

• Use 1/2 sheet for a small load, 1 sheet for a normal load and soft water, or 2 sheets if you’ve had a spaghetti incident or live in a very hard water area

• Pop the sheet(s) into the back of an empty drum before adding your clothes

• When loading your clothes in, make sure to leave enough room at the top of the drum (at least the size of a fist)

• Get the wash started (our sheets have powerful cleaning power, even at low temperatures)

For a normal load, pop the whole sheet in. But for small loads or hand washing (just dissolve in a bowl of warm water) the option to use half a sheet is there 🧺

Most people who decide to opt for non-bio do so due to sensitive skin, but our bio sheets contain super eco / mild detergents that should still be suitable for all skin types ☁️

Our sheets contain super eco / mild detergents that should still be suitable for all skin types ☁️

Here's a full list of what's in our sheets:

Surfactants: (Alcohols, C12-18 ethoxylated, Cocamidopropyl Betaine, Fatty Acids C16-18, Sodium Coco Sulphate), Sodium Bicarbonate, Trisodium Citrate, Glycerol, Water, Enzymes (Protease, Amalyse, Lipase, Mannanase), Parfum (Proprietary: Lazy Daisy), Polyvinyl Alcohol

Great question! We’re all about products that make sense, and these are some of the reasons that we decided it made sense to make the switch:

• Even lighter than pods = lower carbon emissions
• Flat, thin shape = easier to transport and store
• Dissolving power = dissolves at the lowest temperatures and no risk of getting trapped in the machine
• Cleaning power = our most powerful clean yet
• A lower price for you!

If you have any more questions at all - just fire us over an email to hello@gethomethings.com

All of our products are vegan + cruelty free 🐰

Currently our laundry sheets don't contain fabric conditioner. We recommend that you add in your their favourite fabric conditioner alongside the sheets ✨

Our sheets contain do PVOH.

If you want to here more about our take on PVOH, and why we're comfortable using it in our products, then head over to our blog post all about it:

OUR TAKE ON PVOH 🔎

The packaging made right here in the UK, but our laundry sheets are manufactured overseas. We try to source as many of our products as possible from the UK and EU. But when it came to designing a laundry product that was as light as possible, easy to store, super versatile and also affordable for you, we found that the only solution was to manufacture them in China.

We’d love to hear your thoughts on this though, and our inboxes are always open at hello@gethomethings.com 💌

Washupthings is super simple to use. Just fill a jug with 325 ml of lukewarm water, cut the sachet along the dotted line and pour the powder in. Mix to get rid of most of the lumps and pour into the bottle. Your washing up liquid will be ready to go, and the rest of the lumps with dissolve over the next 24hrs.

Here’s the full list of ingredients:
Sodium sulphate, Sodium citrate dihydrate, Sodium dodecylbenzene sulfonate, Xanthan gum, Citric acid, Gationic guar gum, Sodium salt of methylglucinediacetic acid, Sodium carbonate, Potassium sorbate, Sodium coco sulphate, Sodium benzoate, Fragrance, Silicon dioxide, Colourant

Click *here* to check them out.

The fragrance is Apple + Nashi pear (which smells amazing, just fyi).

To give it a whirl, click *here*.

Most of the lumps should dissolve when mixed with lukewarm water (a fork or a whisk can help, if you're having a little trouble with it) but any remaining lumps with dissolve in the bottle over the next 24hrs.

The Washupthings sachet is made from coated paper, widely recycled in the paper stream.

Washupthings is made right here in the UK.

All of our products are vegan + cruelty free 🐰

The minimum recommended dilution for our Floorthings pods is 3L with a single pod, we wouldn't advise adding the pod itself to the mop as it is meant to dissolve as is in the water, but you could always make up 3L-5L dilution of the pod in a larger vessel and then top up the spray and wipe mop with that solution. The solution, once diluted, will last at least 12 months.

Our Floorthings can be used on sealed or lacquered wood. We’d always recommend trying it on an inconspicuous spot first (just to be sure that your floors agree with it).

Very fancy. And you absolutely can do.

Just dissolve the Floorthings pod in 5L of water, and use this to top up the mop (rather than adding it directly to the mop's tank).

Our Spongethings are 100% compostable. Pretty nifty.

You can either pop them on a compost heap if you have one (lucky you) or you can put them in your food waste bin.

If your sponge is looking a little worse for wear, then you can always run it through the dishwasher for a freshen up 🧽✨ The eco-cleaning-product equivalent of a trip to the spa.

Royal Mail aim to take 2 - 3 working days to deliver your order, but it can take a fair bit longer. Especially if you are in one of the harder to reach parts of the UK. If your order hasn't turned up in 10 working days get in touch (hello@gethomethings.com) and we'll help out.

To save on packaging, in some cases we will ship items from your order out separately (where appropriate). If you are still missing any part of your order, drop us an email over on hello@gethomethings.com

We currently just ship in the UK. Shipping is free for subscribers. We use a fully tracked Royal Mail service.

If we offer a tracked service for all of our products. You will receive the tracking number via email once the order has been confirmed.

You’ll need to create an account to do this. You can do so here. If you have any issues please email us at hello@gethomethings.com

We’ve worked hard on our packaging to keep it to a minimum – less really is more. We use recycled cardboard for pretty much all our packaging with no plastic in sight. We’d love to get your thoughts on our packaging + any ideas for improvement are much appreciated. Contact us at hello@gethomethings.com

Easiest way to do this is to:

👉 Log into your account here

👉 Click “Manage Subscriptions”

👉 Click “Payment Methods” then “Add New Payment Method”

👉 Enter your up to date card details and billing address

👉 Click on the “Shipping” tab and expand the drop down of the correct shipping address

👉 Click "Change Payment Method" and select the new card – this will then automatically be updated in your subscription

Get in touch if you experience any issues.

You can read about that here.

Check the returns policy here.

Please allow around 5 working days after you have confirmation that it's been processed - if not, give us a shout and we will look into it.

Mastercard, Visa, AMEX, Maestro, Google Pay. No bitcoins or IOUs.

Email us via hello@gethomethings.com or contact us on social media @get_homethings

Before you dispose of it, see what you can do with your packaging first. The Keep it Clean kit has endless possibilities (endless is a bit of an overstatement but we’ve seen some awesome stuff). Always dispose of your packaging carefully. All the cardboard we use is recyclable, whilst the tablet sachets are home compostable. If you don’t have a home compost (the food waste bin collected by the council usually doesn’t count) throw it in the bin, NOT the recycling bin.

Yes. All of our packaging is recyclable except our borosilicate glass bottles (borosilicate isn't recycled by most councils, but is built to last) and our tab wrappers which are home compostable – these can go in most food compost bins but check with your local council. If you are unable to home compost, please throw these in the bin. We hate waste but we’re working on it.

Our tabs are packaged in home compostable sachets + the rest of our packaging is recyclable. It's derived from a range of products such as paper, eucalyptus fibre, cassava and corn starch and it has gone through all the testing to be described as home compostable.

Please pop us an email at hello@gethomethings.com with a picture so that we can get to the bottom of why this may have happened