As seen on dragons' den 🐉 free uk shipping

QuestionThings

Cleaning Sprays

We've got two types. One set is made from high quality borosilicate glass. This is a type of glass that is more shatter and heat resistant whilst also being dishwasher safe. The other is made from 100% recycled plastic that can trace its origins back to plastic used by consumers in France.

The trigger is made of plastic (PP, or polypropolene, to be precise). We decided on fully plastic triggers as they are easier to downcycle. We haven't found a trigger (yet) made from recycled material hence why we call it down-cycled. The sleeve is made of silicone due to its durability.

A Homethings bottle is not just for Christmas. Don't leave it stranded at the back of your cupboard. If you do need to dispose of it, the borosilicate glass bottle should be thrown away in the bin as most councils cannot recycle borosilicate glass. Your plastic bottle can be placed in recycling. But both are made to last and so we'd recommend using them again and again.

Plastic triggers are often collected by your local authority. If they can't, you can send it back to us and we will get it downcycled for you.

If you can’t upcycle your silicone sleeve (pen pot or swimming cap for your cat are two of our favourite options) or your local authority does not collect it for recycling, you can send it to us and we will get it downcycled.

Rinse out your Homethings bottle before refilling it. Avoid throwing them (especially the glass ones). The glass one is dishwasher proof but the plastic one isn't.

Both our glass + PCR bottles are 500ml

Of course you can, but Homethings bottles have been designed specifically for a safe customer experience using the correct measurements for our non-toxic tabs. You’re more than welcome to use your own bottles but please ensure that they are sterilised before use them and that you follow the instructions exactly.

Our bottles are specifically designed for our non-toxic tabs. We sell our own reusable and refillable bottles to make sure we can offer a safe and consistent customer experience. Sadly we cant guarantee what would happen if someone was to use our tabs with a different bottle due to sizing, previous product residue, etc. Homethings is for those trying to make a sustainable change and to do their bit, but we absolutely applaud anyone who wants to create their own products at home and anyone who is already reusing what they already have – that's awesome.

No, not yet.

Usually this can be really easily solved by following these steps:

🙃 Remove the trigger from the bottle

🙃 Spray into the sink until it runs dry

🙃 Re-attach the trigger to the bottle, making sure its screwed on tightly around the neck

Sometimes gas can build up in the nozzle if the triggers are attached before the tabs have fully dissolved, causing them to leak or dribble.

Give the above a whirl and if you still have problems, drop us an email over on hello@gethomethings.com

With Shinythings, we recommend applying the product first with a damp cloth before buffing the surface clear with a dry cloth.

We've formulated Baththings to keep limescale at bay rather than as a specific limescale removal product (which requires quite harsh chemicals). We recommend using it frequently to keep limescale at bay on shower screens, taps etc. We haven't specifically formulated the product as a spray and leave product it is more intended as a spray and wipe product however the active ingredients will be very similar to the spray and leave products on the market so I'd be very interested in your feedback if you do trial it as a spray and leave.

One of the key ingredients in our product is Citric Acid which is a great natural antibacterial agent. That said we don’t use any specific harsh anti-bacterial agents in our cleaning products as we don't actually believe that 'killing 99.9% of all bacteria' is a good thing and neither, necessarily, is a completely sterile home environment. Our products are effective at removing bacteria from your surfaces (using surfactants) but not necessarily biocidal in terms of killing all of the microorganisms present. Our view is that there is lots of good bacteria out there and a lot of new studies suggest that the bacteria being reduced in the total cleaning process are the ones that are actually beneficial for your health. That's why our formulations are non-toxic and contain no nasty ingredients used as antibacterial agents.

Citric Acid

What it does: Versatile cleaning and disinfecting agent with antibacterial properties. 

This is a naturally occurring acid found in the juice of citrus fruits like lemons and grapefruit. Tough on stains like grease, mould and mildew but gentle to humans. Oh, and ours is food grade. EWG Toxicity Rating

Sodium Bicarbonate

What it does: A natural, multipurpose cleaning agent and odour remover. 

This miracle ingredient is used in all manner of things from baking to medication and toothpaste. Super effective, super safe and non toxic. And again, ours is food grade. EWG Toxicity Rating

Sodium Lauroyl Sarcosinate - 

What it does: Loosens surface tension helping to remove grease and grime. 

This is a mild surfactant and cleanser derived from sarcosine, an amino acid found in the human body and just about every type of biological material from animals to plants. This ingredient is not to be confused with sodium lauryl sulfate. EWG Toxicity Rating

Disodium Lauryl Sulfosuccinate 

What it does: Very mild and eco friendly surfactant and cleansing agent. EWG Toxicity Rating

Gluconolactone 

What it does: Helps to maintain shelf life. 

This is a food grade, naturally derived preservative booster derived from rice or maize. It is vegan friendly and does not contain lactose. EWG Toxicity Rating

Sodium Benzoate 

What it does: Helps to maintain shelf life. 

An antimicrobial, food grade preservative that inhibits the growth of bacteria. EWG Toxicity Rating

Potassium Sorbate

What it does: Helps to maintain shelf life. 

An antimicrobial, food grade preservative that inhibits the growth of bacteria. EWG Toxicity Rating

Modified Starch 

What it does: Helps to leave surfaces shiny and streak-free. 

A natural based, biodegradable hydrophilized polymer that is highly effective at leaving surfaces shiny and streak free. There is no direct EWG toxicity rating available for this ingredient but the supplier has EU Ecolabel status approved. 

Fragrances

What it does: Makes things smell nice. 

Our signature scents are what makes our sprays smell so damn good. Grapefruit + Mandarin (Allthings), Lavender + Tonka Bean (Baththings) and Peony (Shinythings). We source concentrated eco scents that require one tenth of the dosage of ordinary scents, saving resources in the fragrance production process. The scents are made of natural and synthetic blends in order to achieve the concentrate and resource efficiency required. All scents are free of Phthalates. 

Food Grade Colorants 

What it does: Helps you to identify the product. 

We use very little colourant as it doesn’t actually do anything in our products other than help you distinguish them from one another. That’s true of almost all cleaning solutions, so don’t think it's any less powerful than your glow in the dark supermarket cleaner. 

Full Ingredients Lists:

Allthings:

Sodium Lauroyl Sarcosinate

Disodium Lauryl Sulfosuccinate

Citric Acid

Sodium Bicarbonate

Gluconolactone

Sodium Benzoate

Potassium Sorbate

Parfum (Fragrance)

Citral

Limonene

Colorant

Baththings:

Sodium Lauroyl Sarcosinate

Disodium Lauryl Sulfosuccinate

Amphoteric Modified Starch

Citric Acid

Sodium Bicarbonate

Gluconolactone

Sodium Benzoate

Potassium Sorbate

Parfum (Fragrance)

Coumarin

Hexyl Cinnamal

Limonene

Linalool

Colorant

Shinythings:

Sodium Lauroyl Sarcosinate

Amphoteric Modified Starch

Citric Acid

Sodium Bicarbonate

Gluconolactone

Sodium Benzoate

Potassium Sorbate

Parfum (Fragrance)

Citronellol

Geraniol

Limonene

Linalool

Colorant

For more product info, please see the links below:

Allthings

Baththings

Shinythings

Our fragrances are made from concentrated eco scents that require one tenth of the dosage of ordinary scents, saving resources in the fragrance production process. The scents are composed of natural and synthetic blends in order to achieve the concentrate and resource efficiency required, and do contain some potential allergens.

The potential allergens are:


Allthings: Citral, Pinene, Limonene, Citronellol, Lauraldehyde


Baththings: Linalool, Hexyl Cinnamal, Coumarin, Linalyl Acetate, Heliotropine


Shinythings: Citronellol, Hexyl Salicylate, Linalool, Methylenedioxyphenyl Methylpropanal, Nerolidol Isomers

Our signature scents are what makes our sprays smell so damn good. Grapefruit + Mandarin (Allthings), Lavender + Tonka Bean (Baththings) and Peony (Shinythings). All our scents are always free of Phthalates too.

We source super concentrated eco scents that require one tenth of the dosage of ordinary scents massively saving resources in the fragrance production process. The scents are composed of natural and synthetic blends in order to achieve the concentrate and resource efficiency required. All scents are free of Phthalates.

Yes. You can see everything that has gone into the tabs in the above questions.

In a cool, dark place, out of reach of children and people you don’t like.

No.

Yes, we are certified by the Vegan Society.

Yes, we are approved by Leaping Bunny, a global programme that requires standards to be upheld over and above the legal requirement. All of our products are approved under the Cruelty Free International Leaping Bunny programme, the internationally recognised gold standard for cruelty free products. 

We adhere to a fixed cut off date and proactively monitor our suppliers to ensure that our products continue to adhere to the Leaping Bunny criteria. Our supplier monitoring system is also independently audited. 

For more information visit www.crueltyfreeinternational.org 

It doesn’t feel natural to call our products natural. Read more about our views on ‘natural’ here.

Drop us a line, anytime – hello@gethomethings.com

Dishthings

Dishthings is great but you should always be careful with the fancy stuff. Our tabs are not suitable for items with gold or silver decoration, crystal, hand painted china or aluminium.

The beauty of Dishthings is that it’s an “all-in-one” tab, meaning there is rinse aid and salt already included, so you shouldn't need extra salt (unless you’re in a very hard water area).

Ready for a science lesson?

- Sodium carbonate

- Sodium citrate

- Sodium Carbonate Peroxide

- Polyethylene glycol

- Granulation excipient 

- Polycarboxylates

- Sodium silicate

- Alcohols, C16-18, ethoxylated

- Sodium chloride

- Glycerin

- Subtilisin

- Isotridecanol, ethoxylated

- Eucalyptus oil

- Amylase

- Colorant

Active oxygen is produced in-situ during the dissolution of the tablet. The tablet contains sodium percarbonate, which dissolves in water into two substances, and one of them is hydrogen peroxide, also known as “active oxygen”. The hydrogen peroxide helps to remove oxidable stains like tea, coffee and wine – pretty cool stuff, really.

Say goodbye to smelly machines – the organic eucalyptus oil helps to leave a delicate scent with every dishload. Eucalyptus oil is also known for its antimicrobial properties.

Magic. But if you really want to know, the other 4% of ingredients are synthetic ingredients that contribute to the overall cleaning performance of the tabs. None of our ingredients are animal derived and no nasties.

Our packaging is all recyclable cardboard and the tabs are wrapped in a 100% biodegradable PVOH material which isn't taken off before going in the dishwasher. It's water soluble and 100% biodegradable so it disintegrates and doesn't leave a trace. Lots of scientific papers that have looked into this show that PVOH is not a contributor to microplastics e.g. https://www.degruyter.com/document/doi/10.1515/tsd-2020-2326/html. Makes sense.

Our tabs are wrapped in PVOH (a water soluble synthetic material) which is demonstrated to be 100% readily biodegradable against OECD (an intergovernmental economic organisation) standards. Lots of scientific papers that have looked into this show that PVOH is not a contributor to microplastics e.g. https://www.degruyter.com/document/doi/10.1515/tsd-2020-2326/html. We are hoping to move away from PVOH in the future once a solution can be found but at the moment 'naked' tab wrapping for this kind of product causes lots of wastage in the manufacturing process and a much shorter product shelf life which leads to more resource usage. We don’t think that the ‘naked’ tabs are actually that eco yet.

Our Dishthings manufacturer is based in the EU

Dishwashers being less environmentally friendly is a myth – using one can be much more energy and water efficient, especially when the machine is only used if full. Money.co.uk and Which.co.uk contains some great info on it.

Laundrythings

Our pods are Bio, the reason people usually buy non-bio is because of skin conditions or sensitive skin and the ingredients in our pods are suitable for people with most skin types already. They're super eco /mild detergents, and are fragrance free with effective cleaning power so they should be ok for you to try.

The most important thing to do is to put the pod into your washing machine first before loading the laundry.

1. Put the pod into the back of the drum first.

2. Load your clothes in making sure you leave enough room for a fist at the top of the drum.

3. Close the door and select your wash. We recommend 40 degrees.

At Homethings our product ethos is all about using tabs and powders because they deliver the best performance with the lowest environmental footprint. For example liquid based pods in concentrate format use large quantities of fresh water in the manufacturing process which powdered products don't.

Here is a full list of the ingredients in our laundry pods:


- Cellulose gum

- Citric acid

- Laureth-7

- Sodium bicarbonate

- Sodium carbonate

- Sodium citrate

- Sodium palmitate

- Sodium polyitaconate

- Sodium silicate

- Sodium stearate

- Sodium sulphate

- Subtilisin

- Zeolite

Please do shout if you have any other questions.Or pop us a mail at hello@gethomethings.com and we'll see if we can help.

Here's a full list of what's in our pods:

Sodium Carbonate

Zeolite

Sodium Bicarbonate

Laureth-7

Sodium Silicate

Citric Acid

Sodium Sulfate

Sodium Stearate

Sodium Palmitate

Sodium Citrate

Sodium Polyitaconate

Cellulose Gum

Polyether/Polyester-Copolymer

Parfum (only present in Fragranced version)

Subtilisin

Amylase

Lipase

Mannanase

Cellulase

Pectate Lyase

Our eco laundry pods do contain enzymes however they do not contain optical brighteners or bleaching agents.

Currently our eco laundry pods do not contain fabric conditioner and we recommend that people use their favourite fabric conditioner in addition to our pods if this is something that you like to use. We found that a lot of people do not like/use softener which is why we haven't included this in our pods. It also helps us keep them hypoallergenic and fragrance free ✨

Our eco laundry pods are 100% biodegradable (including the film) so no need to unwrap. Just chuck the whole pod into the back of the drum and you're good to go.

Other products

So the minimum recommended dilution is 3L with a single pod, we wouldn't advise adding the pod itself to the mop as it is meant to dissolve as is in the water, but you could always make up 3L-5L dilution of the pod in a larger vessel and then top up the spray and wipe mop with that solution. The solution, once diluted, will last at least 12 months.

Shipping + Ordering

Royal Mail aim to take 2 - 3 working days to deliver your order, but it can take a fair bit longer. Especially if you are in one of the harder to reach parts of the UK. If your order hasn't turned up in 10 working days get in touch (hello@gethomethings.com) and we'll help out.

To save on packaging, in some cases we will ship items from your order out separately (where appropriate). If you are still missing any part of your order, drop us an email over on hello@gethomethings.com

We currently just ship in the UK. Shipping is free for all UK customers.

If we offer tracking for the product you’ve purchased, you will receive the tracking number via email once the order has been confirmed.

You’ll need to create an account to do this. You can do so here. If you have any issues please email us at hello@gethomethings.com

We’ve worked hard on our packaging to keep it to a minimum – less really is more. We use recycled cardboard for pretty much all our packaging with no plastic in sight. We’d love to get your thoughts on our packaging + any ideas for improvement are much appreciated. Contact us at hello@gethomethings.com

You can read about that here.

Check the returns policy here.

Please allow around 5 working days after you have confirmation that it's been processed - if not, give us a shout and we will look into it.

Mastercard, Visa, AMEX, Maestro, Google Pay. No bitcoins or IOUs.

Email us via hello@gethomethings.com or contact us on social media @get_homethings

Subscription

That you can. Here are 4 different ways:

1. Add a product from the reminder email we send you 3 days before your next order is due to be shipped

2. Checkout in the normal way through the website

3. Visit your account, click Manage Subscriptions and then Add Product

4. Visit your account, click Manage Subscriptions, click Edit by your subscription and then choose the product you want to add

You can change the date of your next subscription order at any time.
👉 Log into your account here
👉 Click Manage Subscriptions
👉 Click Edit next to the subscription you want to change
👉 Click Next Order Date or Delivery Schedule and change the frequency

Switching between our refill tab packs is easy.
👉 Log into your account here
👉 Click Manage Subscriptions
👉 Click Edit next to the subscription you want to change
👉 Click on the Product in your subscription and then click Swap Product

You can also add a product to your next order by clicking one of the products on the right (under Toss these in).

It's easy to skip a delivery without cancelling your subscription.

👉 Log into your account here 
👉 Click Manage Subscriptions
👉 Click Edit next to the subscription you want to change
👉 Then click Skip Shipment

We’ll also email you 3 days before your next order is due and you can pause the order then.

Easiest way to do this is to:

👉 Log into your account here

👉 Click Manage Subscriptions

👉 Click Billing Information and then update and save your details

Get in touch if you experience any issues.

👉  Log into your account here 
👉 Click Manage Subscriptions
👉 Click Edit on the subscription you want to change

👉 Click on the address and update

Click 'Request Password Change' when logging into your account here.

Best to do this in your account too. You can log in here, click Edit next to the subscription you want to Cancel, and then Cancel.

We’ll be sad to see you go, so please do let us know why and how we can improve so that hopefully we can win you back one day.

You will be charged the day your refill is due to be shipped. We’ll email you 3 days before hand to remind you.

You do, about 3 days before we take the payment and ship the order. Good to add hello@gethomethings.com to your contacts list to make sure these emails get through to your busy inbox.

In this email you can delay an order or add products to it.

Very occasionally an account is not created when a customer subscribes. You'll find out if it's happened when you try to login. If it happens to you, click create an account here and use the same email address you signed up for the subscription with. The account will then be linked to the subscription. Any issues just drop us an email at hello@gethomethings.com.

Packaging

Before you dispose of it, see what you can do with your packaging first. The Keep it Clean kit has endless possibilities (endless is a bit of an overstatement but we’ve seen some awesome stuff). Always dispose of your packaging carefully. All the cardboard we use is recyclable, whilst the tablet sachets are home compostable. If you don’t have a home compost (the food waste bin collected by the council usually doesn’t count) throw it in the bin, NOT the recycling bin.

Yes. All of our packaging is recyclable except our borosilicate glass bottles (borosilicate isn't recycled by most councils, but is built to last) and our tab wrappers which are home compostable – these can go in most food compost bins but check with your local council. If you are unable to home compost, please throw these in the bin. We hate waste but we’re working on it.

Our tabs are packaged in home compostable sachets + the rest of our packaging is recyclable. It's derived from a range of products such as paper, eucalyptus fibre, cassava and corn starch and it has gone through all the testing to be described as home compostable.

Please pop us an email at hello@gethomethings.com with a picture so that we can get to the bottom of why this may have happened

Homethings

Email us at hello@gethomethings.com, contact us on social media @get_homethings, or text us by clicking here (if you are reading this on mobile) or messaging +447588701427.

Our PCR bottles, cardboard packaging, compostable sachets and non-toxic cleaning tabs are all made in the UK by small British businesses. Our dishwash and laundry pods, and our triggers, come from Europe. Our glass bottles are only available from China at present but we are always working to improve our supply chain. As we want to provide high-quality products for a good price, we always keep an eye out for the best option possible. Feel free to get in touch if you want to chat about this.

Of course, talk freely and let us know what you think here. Leave a review or slide into our inbox hello@gethomethings.com

Please do, we’d be honoured – and there’s something in for you too. You get your next refill for free! Check out this page for more details.

Here we go.

For sure, but we can’t wrap it in a bow...Yet.